It is important to treat your hearing device with care. If you do, you will keep it in working order for many years and minimize potential problems during everyday use. Hearing devices may be sturdy, but they cannot withstand improper use. In the following, you will find a few valuable care tips.

Which is which?

It’s important to put the correct device in the correct ear for your best hearing experience. Remember, the left device is marked with blue and the right device is marked with red.

Keep your hearing devices clean

You’ll be wearing your hearing devices every day, so they are going to need to be cleaned weekly. It’s easy:

  • Use the cleaning tool we provided to scoop or brush out any wax that may get into the end of the dome.
  • You can use a tissue, a damp tissue or alcohol swab to wipe off the dome or the hearing device itself.
  • Clean your hearing devices in the morning, as they will be dryest then.
  • Use any hair styling products prior to putting in your hearing devices.

Take your hearing devices out at night.

Open the battery door to break contact and prolong battery life. Leaving the battery door open at night will allow the internal component to dry. Store your hearing devices in a safe place like the enclosed box to ensure they won’t be lost or eaten by pets.

Change your hearing device batteries.

Depending on your activity level, hearing device batteries should last between 4 and 6 days. The hearing devices may beep if you are wearing them as the battery dies. Use the magnetic tool provided to help you change the batteries. The battery goes into the door of the hearing device, flat side up. When changing your hearing device batteries, hold your hearing device above a soft surface such as a towel, in case you drop them.  If your hearing devices hit the floor or hard surface, it’s a good idea to let your provider check for damage.

Please note if you have our rechargeable hearing devices, you won’t need to open the battery doors – just insert your batteries into your charger. 

Be careful with water

Your hearing devices contain some very sophisticated technology and circuitry in a tiny shell.  Moisture can cause serious damage. Although your hearing devices are very water-resistant we recommend you remove them when showering or swimming. If they do come in contact with water, dry them immediately with a towel. Never attempt to dry them with a hairdryer or other heated device, since the high heat can damage them.

Avoid contact with hairspray or make-up

The fine particles of hairspray or powder make-up may clog the microphone input and volume control switch. Remove your hearing devices before using body care products.

Schedule Routine Cleanings

While cleaning and taking care of your devices at home can greatly improve the life of your hearing aids, you should still bring them in to be properly cared for by a professional. Think of it like taking your car into the mechanic; they may be able to spot something that is in need of repair that you may have missed. They’re also able to make adjustments to your devices to better suit your needs.  You should schedule a device cleaning with your local hearing healthcare professional every 4-6 months or immediately if you suspect there’s something wrong.