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The Concept by Iowa Hearing West Des Moines clinic is a full-service hearing device center where patients can get free hearing tests, hearing device cleanings, check-ups, and trade-in or purchase new hearing devices. The West Des Moines clinic is headed up by Licensed Hearing Instrument Specialists Eric Wolvers and Robert Steger, and Carrie Scott is our Clinic Administrators.

When you purchase Concept hearing devicesand become a part of the Concept family, you won’t be charged a co-pay for your future appointments.

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Location and Clinic Hours

Valley West Mall
1551 Valley West Dr., Ste. 251
West Des Moines, IA 50266
Get directions


Clinic Hours:
Monday: 8:30 AM- 4:30 PM

Tuesdays: 10:00 AM- 6:00 PM

Wednesday- Friday: 8:30 AM – 4:30 PM

3rd Saturday of the Month: 10:00 AM – 3:00 PM  hearing screenings, by appointment only.

Click here to view a list of clinic closings for holidays or inclement weather.

Clinician Hours:
Monday: 8:30 AM – 4:30 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday-Friday: 8:30 AM – 4:30 PM
Third Saturday of the month we offer hearing screenings by appointment only: 10:00 AM. – 3:00 PM

West Des Moines Team


Eric Wolvers – Licensed Hearing Instrument Specialist – West Des Moines

Eric has been a Licensed Hearing Instrument Specialist since 2013. In that time he headed up three offices in the Des Moines area and assisted over 1,500 patients with their hearing needs. His favorite part of the job is getting to know his patients, and build a long-lasting relationship. Hearing their success stories is what drives him on a daily basis. He got into the hearing business because of his customer service background, and knowledge of computers. With recent upgrades in hearing technology, Eric’s patients love how easy he makes it for them to adjust their hearing aids with their smartphone.

When not at the office Eric is at home with his wife and their young son. Eric’s wife will tell you he hasn’t found a sport he doesn’t like. He enjoys playing basketball, tennis, and golf. Anytime he can get out in the woods with his grandpa is a good day.


Carrie Scott – West Des Moines

Carrie was born and raised in Dubuque, IA. She moved to the Des Moines area 12 years ago. She has been working in customer service for many years. She is committed to helping our patients and welcoming them to the Concept family.

Outside of work, Carrie enjoys spending time with family and friends. She also enjoys traveling, movies, music, and sports – particularly cheering on the Iowa Hawkeyes and Green Bay Packers!

Did you have a great experience with Eric, Robert, Patty, and Carrie at Concept by Iowa Hearing Aid Centers’ West Des Moines clinic? We’d love to hear about it!

Click on the Yelp, Google, or Facebook icons below to give them a review. Or write a testimonial.

*Yelp, Google, and Facebook require you to create an account in order to review our locations. Concept by Iowa Hearing Aid Centers is not affiliated with Yelp, Google, or Facebook and does not receive your information from them or control how information you give is used.

Concept West Des Moines Location | Valley West Mall
1551 Valley West Dr., Ste. 251
West Des Moines, IA 50266
United States
Phone: 515.225.7966