Elite Program

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We are pleased to launch our Elite VIP program! This collection of additional patient benefits is available for our C-level hearing devices. Elite benefits include:

  • Dedicated phone number: This private phone line is only for Elite members. You will be directed to your Concept representative quickly.
  • Expedited appointments: Each clinic will keep an appointment block open each day for Elite members. Please note, there are some restrictions for certain clinics, based upon their open availability.
  • Free accessory or charger: Elite members are able to choose from a free TV streamer, multi-mic or an additional charger for their device.
  • 4 or 5-year warranty: We are proud to offer up to a 5-year manufacturer warranty on Elite member devices. Normally these devices range from a 1 to 3-year warranty!
  • Loaner device always provided: Should you need a repair, Concept will always provide a loaner device for Elite members to keep you on the go!
  • Half-price loss & damage fees: Elite members are offered this exclusive benefit that could save you up to $225.
  • Top tier hearing technology: Our C-level devices are elite level technology. C stands for “Complex”. These devices are for patients that demand the best!
  • 75-day money-back guarantee: We’ve extended our money-back guarantee for Elite members only!
  • Batteries included with non-rechargeable devices: We are pleased to offer batteries for non-rechargeable devices for the length of the manufacturer warranty (4 or 5-years).
  • Remote programming available: To have your devices programmed without coming into your Concept clinic – ask your Concept representative for additional information.
  • Exclusive VIP event: Concept will host get-togethers for our Elite members regionally throughout the year.

Are you interested in becoming an Elite member? Call 866-586-6158 or simply fill out this request form. We will be in touch to schedule your appointment and get you started on the path to better hearing health.